Each spa treatment includes a personalised consultation, sensory journey and complimentary rituals to suit individual needs to restore and create balance within.
We recommend making appointments in advance to secure preferred date and time for your spa experience.
50% deposit is required at the time of booking to secure all appointments of 60min or more in duration.
Please arrive 10 minutes before your appointment to allow time to check in, complete your consultation card, enjoy a cup of Aveda Comforting Organic Tea and relax before your treatment.
Late arrival will limit time allocated.
Please respect the peaceful serenity of the spa by keeping noise to a minimum. Please advise at the time of booking of any medical/skin conditions, injury or allergies. We recommend to leave jewellery and valuables at home and wear comfortable clothing when arriving to the spa. For most of our treatments we will ask you to slip into our cosy robes for your foot bath ritual. If you are having a pedicure, please bring open toe shoes.
Please advise of your pregnancy at the time of booking, as some body treatments are not recommended. Pregnancy massage can safely be treated after the first trimester using a specialised pregnancy cushion to allow safe comfort and relaxation.
For your peace of mind we avoid all pressure points and use organic plant oils with pregnancy safe aromas for all pregnancy spa treatments. Every care is taken during our facial treatments to customise to suit your skin, particularly to address common pigmentation and promote a radiant glow. Please be mindful of our cancellation policy should you book your appointment close to your due date.
We kindly request a minimum 24 hours notice to cancel or reschedule your appointment.
Cancellation within 24 hours or failure to attend will incur 50% cancellation fee.
We recommend you to book your next appointment before you leave the spa.
A 10% discount will be applied to rebooked appointments made on the day of your treatment within 6 weeks. Some exclusions may apply.