Spa Etiquette — Langhana Spa & Salon

We invite you to switch off from the outside world and experience a holistic approach from the moment you arrive with our signature aroma and organic tea to relax and calm.

Our team of caring and experienced therapists combine high skills and a nurturing approach to promote your overall wellbeing.

Your Spa Experience

Each spa treatment includes a personalised consultation, sensory journey and complimentary rituals to suit individual needs to restore and create balance within.

Making a Booking

We recommend making appointments in advance to secure preferred date and time for your spa experience.

50% deposit is required at the time of booking to secure all appointments of 60min or more in duration.

Arrival

Please arrive 10 minutes before your appointment to allow time to check in, complete your consultation card, enjoy a cup of Aveda Comforting Organic Tea and relax before your treatment.

Late arrival will limit time allocated.

Your Comfort

Please respect the peaceful serenity of the spa by keeping noise to a minimum. Please advise at the time of booking of any medical/skin conditions, injury or allergies. We recommend to leave jewellery and valuables at home and wear comfortable clothing when arriving to the spa. For most of our treatments we will ask you to slip into our cosy robes for your foot bath ritual. If you are having a pedicure, please bring open toe shoes.

Pregnancy

Please advise of your pregnancy at the time of booking, as some body treatments are not recommended. Pregnancy massage can safely be treated after the first trimester using a specialised pregnancy cushion to allow safe comfort and relaxation.

For your peace of mind we avoid all pressure points and use organic plant oils with pregnancy safe aromas for all pregnancy spa treatments. Every care is taken during our facial treatments to customise to suit your skin, particularly to address common pigmentation and promote a radiant glow. Please be mindful of our cancellation policy should you book your appointment close to your due date.

Cancellation Policy

We kindly request a minimum 24 hours notice to cancel or reschedule your appointment.

Cancellation within 24 hours or failure to attend will incur 50% cancellation fee.

Rebooking

We recommend you to book your next appointment before you leave the spa.

A 10% discount will be applied to rebooked appointments made on the day of your treatment within 6 weeks. Some exclusions may apply.

Gift Vouchers

Give the gift of a spa experience with a Langhana Gift Voucher.

Available for spa treatments or dollar value, purchase in-store or over the phone, valid for 12 months from date of issue. Vouchers are non-refundable and may be redeemed on treatments or products to the same value or upgraded toward another treatment or package . If you have received more than one voucher (lucky you!) these can be combined to enjoy a spa package or redeemed on products.